🛡 Responsible Gambling

hi77c Safe and Responsible Betting

hi77c believes entertainment should never become a burden. Our responsible gambling tools and guidelines help you stay in control at all times.

What is Responsible Gambling and Why Does It Matter?

The first step to preventing entertainment from becoming a problem

Online betting and casino games are a popular form of entertainment, but they should always be enjoyed in a controlled way. Responsible gambling means knowing your limits, staying consciously in control of how you spend your time and money, and never letting entertainment become a source of harm.

hi77c always puts the wellbeing and safety of its players first. Our platform offers a range of effective protection tools to help you keep the fun within healthy boundaries.

21+ For players aged 21 and above only
hi77c's Core Commitment

We believe betting is an enjoyable form of entertainment — not a source of income. hi77c is committed to ensuring a safe and responsible environment at all times.

  • Betting is always for entertainment, not as a source of income
  • Avoid betting more to try to recover money you have lost
  • Only bet with money you can afford to lose
  • Avoid betting when you are under stress or feeling low
  • Set a time and money limit before each session
  • Prioritize spending time with family and friends

Our Protection Tools

Tools available at hi77c to help you stay in control of your gaming experience

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately, and increasing it requires a minimum 24-hour wait.

Time-Out Feature

Use the time-out feature when you need a temporary break. You can suspend your account for a set period ranging from 24 hours to 6 weeks.

Self-Exclusion

Choose self-exclusion when you need a longer break. You can close your account for 6 months or permanently. No marketing communications will be sent during this period.

Loss Limit

Set a limit on how much you can lose within a given period. Once you reach this limit, you will automatically be assisted in taking a break.

Session Time Limit

Set a maximum duration for each gaming session in advance. When the time is up, you will receive a reminder to take a break.

Activity History

You can view your full betting history along with all deposits and withdrawals from your account at any time. Reviewing your own habits is an important part of responsible gambling.

Warning Signs of Problem Gambling

Staying aware of yourself is the most important thing

Betting habits can gradually develop into a problem without the person even realizing it. If you notice the following signs, seek help immediately:

If you notice these signs in yourself or someone close to you, contact our 24/7 support team. Help is available without judgment.

Financial Problems

Betting more to try to recover lost money, or betting with borrowed money or money taken from family.

Uncontrolled Time Spent

Being unable to stop betting, spending more time playing than planned, or neglecting other responsibilities.

Strained Social Relationships

Hiding your betting habits from family and friends, reduced social interaction, or relationship problems.

Emotional Distress

Feeling restless or irritable when unable to bet, or using betting as a way to relieve stress.

Impact on Work

Lack of focus at work, neglecting professional responsibilities because of betting, or a drop in performance.

Increasing Stakes

Gradually raising the amount you bet to get the same level of excitement, and no longer feeling satisfied with smaller bets.

How to Set Limits?

Secure your protection in a few simple steps

1

Log in to your account

Access your account on hi77c and go to the profile menu in the top right corner.

2

Open the "Responsible Gambling" settings

From the profile menu, select the "Responsible Gambling" or "Responsible Gaming" section.

3

Choose your preferred limits

Select one or more tools as needed — deposit limit, loss limit, session time, or time-out.

4

Enter the amount and duration

Set a specific amount and time period (daily / weekly / monthly).

5

Confirm

Save your changes. Reducing a limit takes effect immediately; increasing one applies after 24 hours.

If You Need Help

If you cannot find the settings on your own, contact our 24/7 live chat support. Our team is always ready to help you in Bengali.

Self-Exclusion Process

A complete guide for a long-term break

If you feel that betting is having a negative impact on your life and you need an extended break, self-exclusion is the most effective solution.

  • Self-exclusion duration: 6 months, 1 year, or permanent
  • No bonuses or promotions will be sent during exclusion
  • After exclusion ends, a 7-day waiting period is required before reactivation
  • Permanent exclusion means the account will be closed for good
  • Self-exclusion requests take effect immediately
Important Note

You can withdraw any funds in your account during self-exclusion. For assistance, email [email protected].

Age Verification and Protection of Minors

hi77c strictly enforces a 21+ age policy

Anyone registering at hi77c must be aged 21 or above. We believe keeping minors away from online betting is a social responsibility.

Identity verification may be required at registration and during any withdrawal process. Age is confirmed using a national ID card or passport.

Preventing Access by Minors

If an account holder is found to be underage, the account will be closed immediately.

Family Protection

If there are children in your home, use parental control software on your device and keep your login details secure.

21+
Confirm Your Age
  • Only players aged 21 and above may register
  • Age will be verified using a national ID card
  • Providing false information will result in permanent account termination
  • Playing on behalf of a minor is strictly prohibited

Help and Support

Talk to us before the problem gets worse

If you are experiencing any issues related to betting, do not try to face it alone. Both hi77c's support team and external professional help are available to you.

hi77c Live Chat

Bengali-language live chat support is available 24/7. Our team is ready to assist you confidentially on any responsible gambling matter.

Email Support

For detailed questions or self-exclusion requests, email [email protected]. We will respond as quickly as possible.

Remember

Asking for help is not a sign of weakness — it is a sign of courage and good judgment.

Our support team will be by your side without judgment. Conversations about responsible gambling are completely confidential.

Responsible Gambling FAQs

Answers to commonly asked questions

Yes, reducing a deposit limit or setting a new limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period to allow enough time to reconsider the decision.

Yes, you can still withdraw any balance remaining in your account during self-exclusion. For assistance with this, email [email protected] or contact us via live chat.

A time-out is a temporary break lasting from 24 hours up to 6 weeks. After this period, your account is automatically reactivated. Self-exclusion is longer-term — from 6 months up to permanent — and requires additional steps to reactivate.

The minimum deposit at hi77c is ৳300 and the minimum withdrawal is ৳1,000 across all payment methods. This applies to bKash, Nagad, Rocket, and Upay.

If you believe a family member is struggling because of betting, speak to them directly and openly. If needed, contact our support team — we will help guide you in the right direction.

Using deposit limits or session limits does not affect regular bonus benefits. However, no promotional communications or bonuses are sent during self-exclusion. This is an important part of the protection it provides.

Enjoy safely —
do not let entertainment become a burden

Enjoy hi77c within the right limits. Browse our games section or visit the FAQ page for answers to any questions.