hi77c Privacy Policy
Protecting your personal information is our highest priority. Learn how hi77c collects, uses, and keeps your data secure.
Introduction and Overview
hi77c is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") sets out how hi77c collects, stores, uses, and where necessary shares your personal information with third parties.
This policy applies to hi77c's website, mobile platform, and all related services. By using any of our services, you automatically fall under this policy and provide your consent to the processing of your information.
What Types of Information Are Collected
hi77c may collect the following types of information for various purposes:
2.1 Information Provided Directly
When you register on hi77c or use our services, we collect the following information:
- Full name and date of birth (for age verification — only users aged 21 and above may use the service)
- Email address and contact details
- Banking and payment information (bKash, Nagad, Rocket, Upay account details)
- Government-issued ID or passport details required for identity verification
- Username and password
2.2 Automatically Collected Information
The following information may be automatically collected from your device and browser:
- IP address and device identifier
- Browser type and version
- Cookies and session data
- Your activity and navigation history on the platform
- Login time and date
- Transaction history and gaming activity
2.3 Information Received from Third Parties
In some cases, hi77c may receive information about you from trusted third-party service providers for the purposes of identity verification or fraud prevention.
Purpose of Using Information
hi77c uses your information only for the following legitimate purposes:
- Account Management: To create, verify, and keep your account secure.
- Service Delivery: To provide gaming, betting, deposit, and withdrawal facilities.
- Age Verification: To confirm that the platform is being used only by those aged 21 or above.
- Fraud Prevention: To detect and prevent unauthorized activity and money laundering.
- Customer Support: To resolve your issues and answer your questions.
- Promotional Communication: To inform you about bonuses and offers based on your consent.
- Legal Obligations: To comply with applicable laws and regulations.
- Platform Improvement: To improve service quality and enhance the user experience.
Data Storage and Security
hi77c uses the latest technology and methods to protect your personal information. Our security measures include:
- Sensitive information is stored in encrypted form.
- Payment information is processed through secure payment gateways.
- Access to internal systems is strictly controlled and monitored.
- Regular security audits are conducted.
- Firewall and anti-fraud systems are actively running.
Your information is retained only for as long as necessary to provide services, meet legal obligations, or resolve disputes.
Sharing Information with Third Parties
hi77c never sells or rents your personal information for commercial purposes. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Only the information necessary to perform their functions is shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, game software providers, and technology support providers. All such partners are bound by confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed in response to a court order, government directive, or requirement under applicable law. Information is not shared with any law enforcement agency outside of these circumstances.
5.3 Business Transfers
In the event of a company merger, acquisition, or sale of assets, user information may be transferred. You will be notified in advance if such an event occurs.
Cookie Policy
hi77c uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser.
6.1 Types of Cookies
- Essential Cookies: Essential for the basic functionality of the platform — login sessions, security verification, and so on.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand how our platform is used, which helps improve service quality.
You can control cookies through your browser settings. However, disabling essential cookies may cause some services to not function properly.
User Rights
hi77c respects the following rights you have regarding your personal information:
- Right of Access: You can find out what information we hold about you.
- Right of Rectification: You can request correction of inaccurate or incomplete information.
- Right of Erasure: In certain circumstances, you can request that your information be deleted.
- Right to Restrict Processing: In some cases, you can request that the processing of your information be limited.
- Right to Portability: The right to receive your information in a structured and machine-readable format.
- Right to Object: You can object to your information being used for specific purposes.
- Right to Withdraw Consent: You can withdraw your consent to promotional communications at any time.
To exercise these rights, email [email protected] or contact our 24/7 live chat support.
Protection of Minors
hi77c strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.
If we learn that a person registered while under the age of 21, that account will be closed immediately and the associated information will be deleted. If a parent or guardian believes their child is using hi77c, please contact us.
Promotional Communications
Based on your consent, hi77c may send you messages about bonus offers, promotions, and service updates. You can stop these communications at any time in the following ways:
- By clicking the unsubscribe link at the bottom of the email.
- By changing the notification settings in your account.
- By emailing [email protected].
Even if you stop promotional communications, you will continue to receive important messages related to your account (such as transaction confirmations and security alerts).
International Transfer of Data
As hi77c is an international platform, your information may be stored and processed on servers located in various countries. Regardless of where data is processed, the standards of this privacy policy apply everywhere and the security of your information is ensured.
Responsible Gaming and Data Protection
hi77c encourages responsible gaming. To this end, we may analyze user gaming behavior in order to identify problematic gaming patterns and provide assistance where needed. This information is used solely for the purpose of protecting the user.
To learn more about responsible gaming, visit our Responsible Gaming page.
Policy Changes and Updates
hi77c reserves the right to change, amend, or update this privacy policy at any time. For significant changes, we will notify you in the following ways:
- By publishing a notice on the website.
- By sending a message to your registered email address.
- By a notification when you log in to the platform.
Continued use of the platform after changes will be taken to mean that you have agreed to the new policy. For this reason, we recommend that you review this page regularly.
Contact and Complaints
For any questions, concerns, or complaints regarding this privacy policy or your personal information, please contact us:
Email: [email protected]
Live Chat: Available 24/7 in Bengali — contact us directly from any page on the platform.
We aim to resolve all your requests and complaints as quickly as possible.